Germain UX FEATURES
Benefits for teams
Monitor, analyze, automate, alert & report to best serve Clients, 24×7.
Understand and improve Customer Experience. Lower Churn.
Support Customers in a new and creative way and increase retention.
Monitor & Analyze & Correlate 24×7, every customer interaction (phone, website, email, etc)..
Understand a Customer’s interest by replaying his/her session browsing your eCommerce, website, etc.
Understand whether a Customer request has been promptly addressed.
Identify up-sell opportunities.
Be alerted when a Customer experiences issues.
The truth is in the pudding…or rather in our platform.
Germain UX & CRT never take no for an answer (and we are here to help @ no cost).
email@example.com I +1-415-946-4048)