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Germain UX FEATURES
Custom Monitoring, Analytics & Automation platform to boost UX.
- Automation
Use Automation to Boost UX, Process and Technology performance
Monitor BP, Find Insights, Alert & Automate Resolutions to improve Business Operations
Reduce cost of implementing automation
Improve UX via automation (alert, automatic data update, automatic transaction execution, etc).
Documentation
- Business Process Monitoring
Track Business Operations across Teams and Technologies, identify frictions and whether the cause is functional or technological
Proactively Monitor & Improve Business Processes
Monitor Processes end-to-end, even if spanned across multiple data sources
Identify issues before business gets affected
Watch users using your apps and talking to your clients
Identify Frictions at scale (Process flow analysis, event correlation, automatic diagnosis, etc).
Analyze Funnels at scale
Be Alerted when an issue occurs
Automate resolution of issues
or get all this from our cloud
Documentation
- Application Code Monitoring & Profiling
Real-time Analysis of C#, GoLang, Java, Javascript, NodeJS, (…) 24×7.
Deep dive within your App Code, in real-time, 24×7
Reduce cost of Application Release via automated code analysis and regression analysis
Reduce Troubleshooting Time (Automatic end-to-end code analysis and transaction tracing : Browser> Network > Web > App > Database)
Example of metrics you can get, in real-time and 24×7:
- Memory allocation, CPU cycle
- Threading performance
- Exception
- Browser Freeze
- Etc
Documentation
- Real User Experience Monitoring
Boost End User Experience of Web App, Desktop App, Mobile App, Cloud, On-premise.
Monitor and Improve UX 24×7.
Understand UX @ scale (via automatic User Flows, Attention span, Drop-offs).
Reduce Troubleshooting Time (via automatic Click Root-Cause Analysis).
Resolve issues 24×7, in real-time (via various automation e.g. Data Auto-update, Service auto-restart, etc)
Proactively detect issues 24×7, in real-time (via various automation e.g. Synthetic User Clicks, etc)
Download Germain APM Chrome Extension(for javascript real-time insights).
Download Germain APM Engine (for db, file, infra…monitoring, analysis and/or automation).
Download Germain APM JS scripts (for UX and application performance monitoring).
or get all these Germain APM components via our cloud
Documentation
- Smart Insights
Proactive and effective issue discovery that will affect your Users, Processes or Technologies, if you don’t address them on time, real-time, 24×7.
Issue Discovery, off the beaten path
Predefined data correlation
Pattern self-discovery
Predictive insights
And then Alert your teams or apply automation.
Example of Smart Insights you can get, in real-time and 24×7:
Disk Usage is predicted to exceed 90% in a week from now
User Errors Volume has increased by 22.7% this monday compared with last monday
Sales Forecast predicted to be 70% off by month-end
eCommerce visitors predicted to be 40% higher this year-end
- etc
Documentation
- Technology Performance Monitoring
Boost Availability, Performance and User Experience of any Technology (CRM, ERP, eCommerce, Database, Network Device, Filer, Container, etc), any Stack, any Scale.
Monitor & Improve Technology performance, in real-time, 24×7
Uptime, Performance Monitoring.
Proactive issue discovery (Synthetic, Predictive, etc)
Automate Issue Resolution
Example of metrics you can get, in real-time and 24×7:
- Technology uptime, performance
- Infrastructure change impact
- Transaction time breakdown between browser, network, infrastructure, integration, database.
- Transaction root-cause analysis (click, http, web service, sql, etc)
- Issue reproduction scenario
- User session replay/video
- etc
Download Germain APM Agent (for code analysis/profiling in real-time).
Download Germain APM Android app (for android app and device monitoring and insights).
Download Germain APM Chrome Extension(for javascript real-time insights).
Download Germain APM Chrome Extension (for Synthetic User Click Recording).
Download Germain APM Engine (for db, file, infra…monitoring, analysis and/or automation).
Download Germain APM JS scripts (for UX and application performance monitoring).
or get all these Germain APM components via our cloud
Documentation
- Website Monitoring
Boost End User Experience (of CRM, eCommerce, Website, ERP).
Monitor & Improve Website Performance, in real-time, 24×7
Monitor & Improve Visitor Experience (Real User Monitoring, User Session Recording and Replay, Behavior Insights, Issue Analysis, 24×7, in real-time)
Monitor & Improve Conversion (watch what prospect do on your site, using our Session Replay feature, Analyse Thousands of User Behavior and identify frictions, 24×7, in real-time).
Monitor & Improve Technology Performance (catch unresponsive page, bad links, etc).
Improve Operations (Chat, checkout cart, etc).
Reduce Maintenance cost.
Download Germain APM Android app (for android app and device monitoring and insights).
Download Germain APM Chrome Extension(for javascript real-time insights).
Download Germain APM JS scripts (for UX and application performance monitoring).
Download Germain APM Agent for backend application code analysis,
Download Germain APM Engines for backend monitoring, troubleshooting and automation.
or get all this from our cloud
Documentation
- Plugins
Germain UX is pre-configured to integrate with these technologies (for monitoring, analytics and/or automation)
It only takes minutes for you to add a new plugin and germain team can do it for you (at no cost).
