GERMAIN UX
Top Rated Insights, Alerts, & Automation Platform to Improve User Experience, real-time, 24×7
- Millisecond-precision Real User Monitoring & Replay.
- Real User Feedback.
- Behavior, Workflow and Technology-levels Insights
- Customizable Alerts, Analytics, Automation & Dashboards
- Support focused on your Business Growth.
- Special Offer: 50% less than your current cost!
GERMAIN UX
Top Rated Insights, Alerts, & Automation Platform to Improve User Experience, real-time, 24×7
- Smart Insights to improve User Experience
- Best User Replay
- Flexible Alerts & Automation
- Any Stack
- Very Customizable
- All-hands-on-deck support
- At a fraction of your current cost - guaranteed
91% customer retention since 2014
These amazing clients are available for a call to share their experience
What Customers are saying about Germain UX
Loss of business due to poor User Experience.
Poor Adoption
User interface design or technology issues may contribute to poor user experience. Germain UX identifies use cases and root-cause of issues down to the user click and scenario and technology (network request, code, sql, etc).
Ineffective Business Operations
Lack of training, poor organization, attrition (…) may contribute to ineffective business operations. Germain UX identifies main gaps and their root-cause, in real-time and 24×7.
Low Conversion
Overloaded call center, lack of expertise, hard to find information on a website (…) may all contribute to low prospect conversion rate. Germain UX helps identify actionable insights.
High Churn
Ineffective product or service, lack of support, hard-to-find online material…may all contribute to a poor customer experience and attrition. Germain UX identifies actionable insights around that, 24×7 and in real-time.
Germain solution allows you to:
GERMAIN UX
Proactively find insights, be alerted and apply solutions to improve User Experience, real-time, 24×7.
No CC, 5 Minutes Setup
All-in-one Alert, Insights and Automation Platform
Customizable to ever-changing needs
All-in-one Alert, Insights and Automation Platform Customizable to ever-changing needs
- Across Stacks (eCommerce, CRM, ERP, etc).
- Qualitative and Quantitative Insights.
- Loss of Productivity Insights.
- End-to-end UX Insights (UI, UX, Workflows, Technologies).
- Smart Alerts.
- Raw Automation.
- Very Customizable and Easy to Manage at Scale.
- Proactive Issue Detection and Alert.
- Real User Monitoring & Replay.
- User Feedback captured in real-time.
- Workflow Insight.
- Technology Insight.
- Automatic Resolution.
- Very Customizable Platform to always best fit your needs as your organization scales.
Our Awards And Reviews
#1 in “Leaders 2022” on GetApp
and many more:
This is about us and our Platform helping you make a great impact.
And at a fraction of your current cost – guaranteed.
Real User Recording and Replay, Real-time, 24×7
Big effort optimizing UX? No
stellar results?
Does this sound familiar?
- User Replays missing parts of the User Experience (missing CSS updates, user actions, etc).
- Having to watch thousands of User Replays without knowing what causes the most trouble.
- No Business Impact at scale.
- No Actionable Insights.
Germain UX records the whole
User Experience with
millisecond precision:
- Automatically identifies Critical Insights.
- Captures User Feedback in real-time.
- Provides Business Impact at scale.
- Enables 100% searchable Metadata and Business Data.
- Secures Sensitive Data as per GDPR requirements (e.g. data exclusion, anonymization, etc).
Request our Technical Analysis of 14 User Replay Tools
Understand why many Replay Tools don’t capture the whole User Experience i.e. your organization may be spending significant time solving UX issues, yet all that effort isn’t significantly improving Adoption, Conversion or Retention!
