GERMAIN UX
Spot & Stop Revenue Roadblocks Instantly.
The All-in-One E-Commerce, CRM and UX Optimization Platform.
- Uncover & Resolve UX Frictions & Drop-Offs.
- Instantly Identify & Replay Key Customer Issues.
- Prevent & Rapidly Fix Tech Issues.
- Reduce Workflow Time with Process Mining.
- At a fraction of your current cost – guaranteed.
Clients have increased conversions by up to 511% in just one month or reduced negative business impact by up to 90% in a single day!
Bad UX Kills Adoption or Conversions.
70% of shopping carts are abandoned before making a purchase. 35% of sales are lost due to bad UX. 88% of consumers are less likely to return to a bad UX website.
Tech Issues Tank Sales & Productivity.
53% of people will abandon an application if it takes more than 3-seconds to load. 17% less conversions are seen when errors during checkout. $2B worth of revenue is lost to retailers annually due to slow-loading websites.
Poor CX Drains Revenue Even Further.
32% of customers will leave brands they love after just one bad experience. ~47% of customers with poor CX experiences said they would tell their friends about it. 46% of consumers will abandon brands if employees aren’t knowledgeable.
Stopping These Revenue Roadblocks Drives Massive Growth.
$100 is the return on every $1 invested in UX. 5.7x more revenue for brands with top-notch customer experience compared to competitors with poor CX. 23% Of online consumers will share positive experiences with 10 or more people. 96% of consumers agree that customer service promotes brand loyalty.
Skyrocket Sales with an All-In-One E-Commerce and CRM Optimization Solution.
- Top-Rated Session Replays & Heatmaps.
- Journey Analyzer
- Real-Time Visitor Feedback.
- AI-Driven Insights & Automation.
- Customizable platform: Alerts, automation, dashboards, data models, KPIs, reports, RPA bots, SLAs, etc.
- Proven security and privacy.
- Deployment options: On-premise or cloud.
AI is essential, but poorly implemented LLMs can have 50-90% error rates or biases in specific tasks! Plus succeed, they need actionable and deep datasets.
GERMAIN UX
Try Germain UX, and we will help you during that process to ensure you quickly start solving issues the very first day! no commitment, no fee, upon review and approval only.
Fast setup and top issues being identified on the first day.
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Awards:
“We chose Germain for its customizability and the out-of-the-box insights and automation it provides”
“Thanks for being such a good partner. Germain has really really helped my organization and by extension the operations of our CX program.”
“We have saved so much time and effort using Germain, i don’t even know where to start!”
“Their real user replay found insights that others didn’t!”
“Quickly helped us identify workflow inefficiencies we had no idea about. Very, very impressed..”
“a true customizable alerting, insights and automation platform, and their support goes much further than most!”
Our platform & support at a -very- fraction of your current cost – guaranteed.