Germain UX


Deepest insights to identify the causes of UX frictions, in real-time.


2-min demo/video by one of our founders

91% customer retention since 2014

These amazing clients are available for a call to share their experience

What Customers are saying about Germain UX

Loss of business due to lack of insights or slow action

Poor Adoption
Poor Adoption

Bad UI design, complex process or technology issues may contribute to poor adoption. Germain UX identifies frictions and helps understand why they occur, in real-time, 24×7.

Ineffective Business Operations
Productivity Loss

Poor onboarding, poor content, and bad processes may contribute to ineffective processes. Germain UX’s millisecond recording and mining capabilities of business operations identify, in real-time and 24×7, where employees or consumers spend 10 minutes doing something you would expect them to do in 2 minutes.

Low Conversion
Low Conversion

Ineffective sales, lack of qualitative information on a prospect, poor AI guidance may all contribute to a low conversion rate. Germain UX helps identify actionable insights to accelerate sales.

High Churn
High Churn

Incomplete knowledge of the customer experience, ineffective product or service, lack of support, may all contribute to a poor customer experience and attrition. Germain UX identifies actionable insights within the entire customer journey, 24×7 and in real-time.

Germain solution allows you to:



Better understand and act on the experience of employees, visitors, or consumers in real-time, 24×7.

No CC, 5 Minutes Setup

Customizable features to scale insights, optimizing user journeys:

All-in-one Custom Alerts

Find Us On:

Our Awards And Reviews

#1 in “Leaders 2022” on GetApp

and many more:

Read Germain UX reviews on G2

GetApp Category Leaders for Application Performance Management Jul-22

Software Advice Frontrunners for Application Performance Management Jul-22

Capterra Shortlist for Application Performance Management Jul-22

This is about us and our Platform helping you make a great impact.

And at a fraction of your current cost – guaranteed.

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