“We chose Germain for its customizability and the out-of-the-box insights and automation it provides”
“Thanks for being such a good partner. Germain has really really helped my organization and by extension the operations of our CX program.”
“We have saved so much time and effort using Germain, i don’t even know where to start!”
“Their real user replay found insights that others didn’t!”
“Quickly helped us identify workflow inefficiencies we had no idea about. Very, very impressed..”
“a true customizable alerting, insights and automation platform, and their support goes much further than most!”
Automatically Identifies & Analyzes Any Frictions to a User Journey or Workflow | Allows Users to provide their Feedback (NPS) | Alerts about Critical Events | Automates Resolution | Real-time, 24×7.
And at a fraction of your current cost – guaranteed.