Germain UX

e-commerce

Conversion or Retention optimization effort not paying off? Germain UX can help.
Does this sound familiar?
E-Commerce

Powerful Features & Capabilities to Improve Ecommerce performance

Customer Journey
Real User Video Recording & Replay at Scale
Real User Feedback
Live Chat Insights
Early Problem Detection
Auto Resolve Inefficient Workflows

Auto Resolve Inefficient Workflows

Improve your eCommerce with Germain’s powerful auto-resolution feature. When it’s reasonable, safe, and possible, Germain can automatically resolve frictions and unlock stuck processes, helping you streamline your workflow and increase efficiency. All actions taken by Germain are subject to review and approval by your team. You maintain complete control over your operations at all times.
Technology Insights

The Germain Advantage

Business Impact @ Scale

Business Impact @ Scale

It’s not worth addressing issues unless you know whether they have a significant impact on your customer journey. Germain’s aggregate and operational dashboards allow you to identify the problems that cost your organization the most at scale. Easily delve into these issues to determine the root cause. Drill all the way down to a Session Replay and find the true source of your UX friction.
100% searchable

100% searchable

With Germain, all your Metadata and Business Data are fully searchable. This is a must to help identify business impact at scale, dive into a critical problem, and fully understand your day-to-day operations.
Smart Insights

Smart Insights

Our platform automatically detects deviations from an expected eCommerce performance to reveal any frustration and confusion.
Exceptional and Unique Support

Exceptional & unique support

Want unlimited support? With Germain, that’s just the beginning. We’re dedicated to meet the specific needs of your business, whether it’s improving adoption, conversion, retention, or something else. Additional support helps your team get the most out of our platform – all at no extra cost.
At fraction of the cost

At fraction of the cost

There isn’t a better opportunity to reduce operating costs by consolidating and getting one of the best real-time monitoring, analytics and automation platform at a fraction of the cost. It is a fraction of the cost that only another non-financed organization could match and we don’t know any except ours. Do your org a favor..stop throwing unnecessary significant money at technologies to solve every problem.

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