Germain UX

Real User Monitoring and Replay

Not seeing the results you want from your User Experience optimization efforts? Spending your days watching User Replay? Germain UX can help.  
Does this sound familiar?  

Powerful Features And Capabilities

Real User Replay

Our cutting-edge technology records and lets you replay everything a user sees and does, giving you a comprehensive analysis of the user experience. Don’t waste time sifting through countless videos. Let Germain capture the complete user experience and help you understand the true cost of UX issues at scale first, then replay the few critical videos.

Quickly Solve Real User Issue

Empower your users to speak up and make a difference! With Germain’s user feedback popup, you can give your busy users an easy way to provide valuable insights and feedback in real-time, right when they experience a pain point. Don’t let valuable user feedback go unheard, and better, act on their pain in real-time.

Behavior Insights

Our Flow graphs give you a comprehensive view of user behavior at scale, allowing you to effectively assess and address issues. Take control of the user experience with Germain’s powerful behavior insights.
User Replay
user replay

Effective Alerts

Aren’t you tired of alerts or other SMS that are either hard to understand or with little insights? Germain consist of an alerting mechanism that is preconfigured and based on smart analysis. It also makes it easier to address a reported issue with Call-to-Action embedded in the alert. And the alerting feature is very customizable so you can make it fit to your organization.

Business Impact @ Scale

Why waste time and resources solving minor UX issues when Germain’s Aggregate dashboard can help you identify what has the biggest impact on your business? With Germain, you can assess critical issues at scale and dive into each insight, all the way down to a Session Replay. Don’t let your team watch thousands of User Replays without finding the true source of your UX problems. Choose Germain’s Aggregate dashboard for a comprehensive understanding of your business impact.
user replay
The Germain Advantage for Optimal UX

Millisecond precision

Germain UX captures the whole User Experience with millisecond precision since 03/31/22 (7 years of experience enhancing our replay feature and baked into this v3)


100% searchable

Metadata and Business Data are fully searchable. This is a must to help identify business impact at scale, dive into a critical problem, etc.
UI design & user experience

Quantitative vs Qualitative

Germain provides a comprehensive approach to collecting quantitative and some critical qualitative insights. Our platform supports multiple technologies, performs smart analysis, and keeps the raw data. And Germain lets you collect critical User Feedback in real-time and in context of their recorded session, so much faster and cheaper than Surveys. Don’t let incomplete data hold you back from improving adoption, conversion, and retention. Germain provides the full story and helps you understand the “why” and “how” behind user behavior.   


Exceptional and Unique Support

Our support isn’t only unlimited, it is exceptional and focused on your business needs whether they are improving Adoption, Conversion or Retention or something else. And to get there, we also help your team do the magic with our platform, at no extra cost.

At fraction of your cost

There isn’t a better opportunity to reduce operating costs by consolidating and getting one of the best real-time monitoring, analytics and automation platform at a fraction of the cost. It is a fraction of the cost that only another non-financed organization could match and we don’t know any except ours. Do your org a favor..stop throwing unnecessary significant money at technologies to solve every problem.

real user replay and monitoring

Proven Best Real User Replay and more - Get Our Technical Analysis of 14 User Replay Tools

Does your Replay Tool capture the entire User Experience from end-to-end? Are your efforts improving adoption, conversion, and retention? Get our free Technical Analysis and see how your current tool measures up.

Take a fresh approach to UX Improvement

Struggling to improve user experience despite working hard and watching countless videos? It may be time to verify that your User Replay Tool is recording everything a user “sees” and “does.” If your tool is not comprehensive, you may be spending months or even years fixing a range of UX issues without addressing the root causes that impact your business the most. 

Germain’s platform goes above and beyond by capturing every millisecond of a user’s experience and gives you a complete understanding of your UX, at scale. 

Don’t waste time and resources on partial analysis. Choose Germain’s comprehensive replay tool to increase adoption, conversion, and retention.

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