Germain UX

Real User Monitoring and Session Replay

Not seeing the results you want from your User Experience optimization efforts? Germain UX can help.  

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Powerful Features And Capabilities

Complete Session Replay

Our cutting-edge technology records and allows you to replay everything a user sees and does, providing a comprehensive analysis of the user experience and user behavior. GermainUX’s Session Replay is pixel-perfect, millisecond-precise, and fully searchable at scale. However, instead of wasting time watching thousands of videos, we recommend initiating your analysis of the user experience at scale to understand which UX frictions affect most of your employees or customers. More details below.

Real User Replay
Quickly Solve Real User Issue

Quick User Survey

Empower your users to speak up and make a difference! With Germain’s user feedback popup, you can give your busy users an easy way to provide valuable insights and feedback in real-time, right when they experience a pain point. Don’t let valuable user feedback go unheard, and better, act on their pain in real-time.

Deep Behavior Insights

Plus, our Funnel, Heatmaps, and Flow graphs provide a comprehensive view of user behavior at scale, allowing you to effectively assess and address issues. Additionally, you can customize these graphs to help you investigate UX frictions related to technology, workflow, or confusion.

Behavior Insights

Business Impact @ Scale

Why waste time and resources replaying thousands of sessions when Germain’s Aggregate customizable dashboard can help you identify the most significant UX frictions impacting your business? With Germain, you can assess critical issues at scale and delve into each insight, all the way down to a session replay. Don’t let your team address thousands of issues without finding the true source of your UX problems. Choose Germain’s Aggregate dashboard and Session Replay for a comprehensive understanding of UX frictions and their impact on your business.

Business Impact @ Scale
The Germain Advantage for Optimal UX
Millisecond precision

Millisecond precision. Pixel perfect.

Germain UX captures the entire user experience with millisecond precision, drawing on 7 years of experience in enhancing our session replay technology. We recognize that many often overlook critical insights, resulting in suboptimal UX improvements or a lack of understanding visitor interest.

100% searchable

100% searchable

Metadata and Business Data are fully searchable. This is essential to help identify business impact at scale, dive into critical problems, etc. However, only non-private data that one allows Germain to collect is searchable, in compliance with GDPR and other regulations.

Quantitative vs Qualitative

Quantitative vs Qualitative

Germain provides a comprehensive approach to collecting quantitative and some critical qualitative insights. Our platform supports multiple technologies, performs smart analysis, and keeps the raw data. And Germain lets you collect critical User Feedback in real-time and in context of their recorded session, so much faster and cheaper than Surveys. Don’t let incomplete data hold you back from improving adoption, conversion, and retention. Germain provides the full story and helps you understand the “why” and “how” behind user behavior.
Exceptional and Unique Support

Exceptional and Unique Support

Our support isn’t only unlimited, it is exceptional and focused on your business needs whether they are improving Adoption, Conversion or Retention or something else. And to get there, we also help your team do the magic with our platform, at no extra cost.
At fraction of the cost

At fraction of your cost

There isn’t a better opportunity to reduce operating costs by consolidating and getting one of the best real-time monitoring, analytics and automation platform at a fraction of the cost. It is a fraction of the cost that only another non-financed organization could match and we don’t know any except ours. Do your org a favor..stop throwing unnecessary significant money at technologies to solve every problem.
Real User Monitoring and Replay

Proven Best Real User Replay and more - Get Our Technical Analysis of 14 User Replay Tools

Does your Replay Tool capture the entire User Experience from end-to-end? Are your efforts improving adoption, conversion, and retention? Get our free Technical Analysis and see how your current tool measures up.

Take a fresh approach to UX Improvement

Struggling to improve user experience despite working hard and watching countless videos? It may be time to verify that your User Replay Tool is recording everything a user “sees” and “does.” If your tool is not comprehensive, you may be spending months or even years fixing a range of UX issues without addressing the root causes that impact your business the most. 

Germain’s platform goes above and beyond by capturing every millisecond of a user’s experience and gives you a complete understanding of your UX, at scale. 

Don’t waste time and resources on partial analysis. Choose Germain’s comprehensive replay tool to increase adoption, conversion, and retention.

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