Germain UX

Web Analytics

Web Analytics not quite keeping up? Germain UX can help.
Does this sound familiar? 
Web Analytics

Powerful Features & Capabilities for Optimal Web Analytics

Early Problem Detection

Auto Resolve Inefficient Workflows

Improve your website with Germain’s powerful auto-resolution feature. When it’s reasonable, safe, and possible, Germain can automatically resolve frictions and unlock stuck processes, helping you streamline your workflow and increase efficiency. All actions taken by Germain are subject to review and approval by your team. You maintain complete control over your operations at all times.

Learn more about Germain’s Automation features.

Auto Resolve Inefficient Workflows
Technology Insights
Real User Video Recording & Replay at Scale
Real User Feedback
Live Chat Insights

The Germain Advantage

Business Impact @ Scale

Business Impact @ Scale

It’s not worth addressing issues unless you know whether they have a significant impact on your customer journey. Germain’s aggregate and operational dashboards allow you to identify the problems that cost your organization the most at scale. Easily delve into these issues to determine the root cause. Drill all the way down to a Session Replay and find the true source of your UX friction. 

Learn more about Germain’s Aggregate Dashboarding.

100% searchable

100% searchable

With Germain, all your Metadata and Business Data are fully searchable. This is a must to help identify business impact at scale, dive into a critical problem, and fully understand your day-to-day operations.

Learn more about Germain’s Search and Filtering.

Very Customizable

Very customizable

How many times have you hit a roadblock with one tool and had to search for another tool? At Germain, we believe that all real-time monitoring, analytics, and automation should be delivered by a single, highly customizable platform. From what data it collects and from where – to how it analyzes the data and what automation it applies – to how it visualizes, alerts, and reports on the data – Germain does all this and more under one amazingly versatile platform.
Smart Insights

Smart Insights

Our platform automatically detects deviations from an expected website performance to reveal any frustration and confusion.

Learn more about Germain’s Smart Insight SLA.

Exceptional and Unique Support

Exceptional & unique support

Want unlimited support? With Germain, that’s just the beginning. We’re dedicated to meet the specific needs of your business, whether it’s improving adoption, conversion, retention, or something else. Additional support helps your team get the most out of our platform – all at no extra cost.
At fraction of the cost

At fraction of your cost

It’s time to reduce operating costs and improve efficiency with Germain’s top-rated real-time monitoring, analytics, and automation platform. Our non-financed organization can offer you a comprehensive customer journey solution at a fraction of the cost. Don’t waste money on overpriced technologies – choose Germain and get the same benefits at a much more affordable price.

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