Digital Marketing
Digital Marketing efforts not up to the mark? Germain UX can help.
Does this sound familiar?
- Inefficient Content, Campaigns, or Landing pages.
- Surveys not exhaustive enough and take too long to execute.
- Slow Digital Marketing Effort turnaround due to too many tools and too many roadblocks with those tools which makes stakeholder alignment difficult.
Digital Marketing
Digital Marketing efforts not up to the mark? Germain UX can help.
Does this sound familiar?
- Inefficient Content, Campaigns, or Landing pages.
- Surveys notexhaustive enoughand take too long to execute.
- Slow DigitalMarketing Effort turnaround due to too many tools and too many roadblocks withthosetools whichmakes stakeholder alignmentdifficult.
Powerful Features & Capabilities to Improve Acquisition
Campaign Performance
Tired of guessing which campaigns drive the most conversions? Our cutting-edge campaign performance analysis gives you the insights you need. With German’s real user experience insights integrated into the mix, you’ll know exactly what drives engagement and conversions.
Learn more about Germain’s campaign insights
Social Media Performance
Our powerful social media performance analysis tool can track exactly where your visitors are coming from. Track the quantity and measure the quality of those visitors by looking at metrics like conversions, bounce rate, segmentation, and more. With deeper insight, you can fully optimize your social media strategy and boost performance.
Website Analytics
Frustrated with slow page load times, broken links, and unresponsive buttons? Our website analytics tool provides detailed analysis to help you identify and fix these issues and more. With our comprehensive website analysis, you can optimize your site for maximum performance and a seamless UX.
Learn more about Germain’s Web Analytics features and benefits
Real User Feedback
Break free from outdated, unreliable surveys. Our feedback tool enables user feedback in real-time, giving you an accurate and immediate understanding of their Digital Marketing Experience. View recorded videos and see firsthand where improvements are needed. Plus, alert and automation allow you to quickly address negative feedback, ensuring a positive experience for all users.
Learn more about Germain’s Real User Feedback Popup
Live Chat Insights
Want to know exactly what your visitors and employees are saying during live chat? Our powerful chat analysis records and provides real-time insights into these conversations, giving you a comprehensive understanding of customer needs and employee performance. Search chat data like never before and quickly find the information you need.
Learn more about Germain’s Chat Analysis using Real User Replay
Landing Pages Performance
Our landing page performance analysis tool provides in-depth insights into which pages are working and why. Capture data like bounce rate, time spent on page, and click-through rate. Quickly identify issues such as poor navigation, confusing messaging, or slow page load times. With Germain’s data-driven approach, you can optimize your landing page strategy and achieve amazing results.
Learn more about Germain’s landing page insights
Process Insights
Want to gain detailed insight into your operations? Germain’s process insights tool automates analysis of your eCommerce, ERP, and other channels. With this information on hand, you can remove friction, streamline processes, and boost efficiency for the ultimate digital marketing experience.
Learn more about Germain’s Process Monitoring & Insights
Customer Journey
Germain’s lets you monitor interactions across all digital channels and provides in-depth insights into the customer experience. Identify critical drop-offs, such as abandoned shopping carts, and deep dive into every touchpoint to optimize the journey. With analysis at scale, you can make data-driven decisions and improve the customer experience.
Germain’s Case Study being deployed for Customer Loyalty organization
Real User Video Recording & Replay at Scale
Now you can see exactly what users are doing on your app or ecommerce site, as if you were looking over their shoulder. Germain automates the recording and watching of user interactions, making it easy to identify areas for improvement. Instead of having to watch countless videos, Germain helps identify business impact at scale.
Learn more about Germain’s Real User Replay
Auto Resolve Inefficient Workflows
Improve your digital marketing experience with Germain’s powerful auto-resolution feature. When it’s reasonable, safe, and possible, Germain can automatically resolve frictions and unlock stuck processes, helping you streamline your workflow and increase efficiency. But don’t worry – all actions taken by Germain are subject to review and approval by your team. You maintain complete control over your operations at all times.
Early Problem Detection
Detect and resolve problems before they impact your customer journey or business. Our powerful platform offers a range of features, including RPA Bot, Remote Transaction Execution, and Web Services. Germain’s advanced technology gives you the tools you need to stay ahead of problems and keep your business running smoothly.
Learn about Germain features for Selenium, RPA Bot Recorder or Smart Insights
Powerful Features & Capabilities to Improve Acquisition
Campaign Performance
Tired of guessing which campaigns drive the most conversions? Our cutting-edge campaign performance analysis gives you the insights you need. With German’s real user experience insights integrated into the mix, you’ll know exactly what drives engagement and conversions.
Learn more about Germain’s campaign insights
Social Media Performance
Our powerful social media performance analysis tool can track exactly where your visitors are coming from. Track the quantity and measure the quality of those visitors by looking at metrics like conversions, bounce rate, segmentation, and more. With deeper insight, you can fully optimize your social media strategy and boost performance.
Website Analytics
Frustrated with slow page load times, broken links, and unresponsive buttons? Our website analytics tool provides detailed analysis to help you identify and fix these issues and more. With our comprehensive website analysis, you can optimize your site for maximum performance and a seamless UX.
Learn more about Germain’s Web Analytics features and benefits
Real User Feedback
Break free from outdated, unreliable surveys. Our feedback tool enables user feedback in real-time, giving you an accurate and immediate understanding of their Digital Marketing Experience. View recorded videos and see firsthand where improvements are needed. Plus, alert and automation allow you to quickly address negative feedback, ensuring a positive experience for all users.
Learn more about Germain’s Real User Feedback Popup
Live Chat Insights
Want to know exactly what your visitors and employees are saying during live chat? Our powerful chat analysis records and provides real-time insights into these conversations, giving you a comprehensive understanding of customer needs and employee performance. Search chat data like never before and quickly find the information you need.
Learn more about Germain’s Chat Analysis using Real User Replay
Landing Pages Performance
Our landing page performance analysis tool provides in-depth insights into which pages are working and why. Capture data like bounce rate, time spent on page, and click-through rate. Quickly identify issues such as poor navigation, confusing messaging, or slow page load times. With Germain’s data-driven approach, you can optimize your landing page strategy and achieve amazing results.
Learn more about Germain’s landing page insights
Process Insights
Want to gain detailed insight into your operations? Germain’s process insights tool automates analysis of your eCommerce, ERP, and other channels. With this information on hand, you can remove friction, streamline processes, and boost efficiency for the ultimate digital marketing experience.
Learn more about Germain’s Process Monitoring & Insights
Customer Journey
Germain’s lets you monitor interactions across all digital channels and provides in-depth insights into the customer experience. Identify critical drop-offs, such as abandoned shopping carts, and deep dive into every touchpoint to optimize the journey. With analysis at scale, you can make data-driven decisions and improve the customer experience.
Germain’s Case Study being deployed for Customer Loyalty organization
Real User Video Recording & Replay at Scale
Now you can see exactly what users are doing on your app or ecommerce site, as if you were looking over their shoulder. Germain automates the recording and watching of user interactions, making it easy to identify areas for improvement. Instead of having to watch countless videos, Germain helps identify business impact at scale.
Learn more about Germain’s Real User Replay
Auto Resolve Inefficient Workflows
Improve your digital marketing experience with Germain’s powerful auto-resolution feature. When it’s reasonable, safe, and possible, Germain can automatically resolve frictions and unlock stuck processes, helping you streamline your workflow and increase efficiency. But don’t worry – all actions taken by Germain are subject to review and approval by your team. You maintain complete control over your operations at all times.
Early Problem Detection
Detect and resolve problems before they impact your customer journey or business. Our powerful platform offers a range of features, including RPA Bot, Remote Transaction Execution, and Web Services. Germain’s advanced technology gives you the tools you need to stay ahead of problems and keep your business running smoothly.
The Germain Advantage
Business Impact @ Scale
It’s not worth addressing issues unless you know whether they have a significant impact on your customer journey. Germain’s aggregate and operational dashboards allow you to identify the problems that cost your organization the most at scale. Easily delve into these issues to determine the root cause. Drill all the way down to a Session Replay and find the true source of your UX friction.
100% searchable
With Germain, all your Metadata and Business Data are fully searchable. This is a must to help identify business impact at scale, dive into a critical problem, and fully understand your day-to-day operations.
Very customizable
How many times have you hit a roadblock with one tool and had to search for another tool? At Germain, we believe that all real-time monitoring, analytics, and automation should be delivered by a single, highly customizable platform. From what data it collects and from where –to how it analyzes the data and what automation it applies – to how it visualizes, alerts, and reports on the data – Germain does all this and more under one amazingly versatile platform.
Smart Insights
Our platform automatically detects deviations from an expected Digital Marketing experience to reveal any frustration and confusion.
Secured
GPDR & PCI. Secure your sensitive data as per GDPR requirements. A field, any data, or a portion of the User Interface can be hidden or anonymized. Dashboards, Data, and Alerts can all be controlled at the Team and User levels.
Learn more about Data Privacy and Team features.
Exceptional & unique support
Want unlimited support? With Germain, that’s just the beginning. We’re dedicated to meet the specific needs of your business, whether it’s improving adoption, conversion, retention, or something else. Additional support helps your team get the most out of our platform – all at no extra cost.
At fraction of the cost
It’s time to reduce operating costs and improve efficiency with Germain’s top-rated real-time monitoring, analytics, and automation platform. Our non-financed organization can offer you a comprehensive customer journey solution at a fraction of the cost. Don’t waste money on overpriced technologies – choose Germain and get the same benefits at a much more affordable price.