Now you can see exactly what users are doing on your app, as if you were looking over their shoulder, with millisecond precision. Germain automates the recording and watching of user interactions, making it easy to identify areas for improvement.
Learn more about our user session video recording and replay and how to quickly find, at once, insights across millions of sessions!
Our Feedback popup enables user feedback in real-time, giving you an accurate and immediate understanding of their experience. View recorded videos and see firsthand in which context that feedback applies. Plus, alerts and automation allow you to quickly address negative feedback, ensuring a positive experience for all users.
Learn more about our real-time Feedback Popup (for NPS) and how easy it is to understand user feedback.
Learn how to find areas to optimize in your business processes.
Learn more about flow graph and funnel.
It’s not worth watching countless videos and addressing issues unless you know whether they have a significant impact on your business. Germain’s aggregate and operational dashboards allow you to identify the problems that cost your organization the most at scale. Easily delve into these issues to determine the root cause.
For instance, learn how to identify, in seconds, all the users that failed to check out their cart.
Discover the power of millisecond precision with Germain UX. Our cutting-edge technology captures every detail of the user experience with unparalleled accuracy, giving you a deeper understanding of your audience and how they interact with your website or application. Say goodbye to guesswork and hello to genuine insights that drive results.
And Metadata and Business Data are fully searchable. This is a must to help identify business impact at scale, dive into a critical problem, etc.