Request Technical Analysis of 14 User Replay Tools
Big effort optimizing UX? No stellar results?
Does this sound familiar?
- Watching thousands of Replays, Fixing lots of issues, but no significant result.
- No/Limited Business Impact.
- Replay misses some of what the user "sees" or "does".
- Surveys take too long and aren't exhaustive enough.
- Unclear User Feedback.
- Missing Qualitative Insight.
- Missing Workflow Mining.
- No Multi-UI Replay.
- No Automation.
- No Flexible Analytics, Dashboarding, Collaboration
Engineering-level analysis of 14 replay tools, to understand why
Germain's Replay is better
Engineering-level analysis of 14 replay tools, to understand why Germain's Replay is better
Although improving UX requires more than just watching replays, it starts with accurate and actionable insights about the User Behavior and Process Performance, at scale, and across Channels.
