IT Operations

IT Operations not keeping up with everything? Germain UX can help.

Does this sound familiar?

Great observability tools but poor actionable insights.
Don’t know what’s running or where.
Hard to keep pace with technology changes, but you must answer for tech that does not work well.
Technologies run great, but the business doesn’t agree.
Unsure about how to reproduce a user issue or validate a fix.

Powerful Features & Capabilities to Improve IT Operations

Uptime

Ensure your technology is always up and running with our advanced uptime monitoring solution. Our proactive and reactive approach helps identify issues quickly and contextually, so you can take action and get back to business as usual. Say goodbye to downtime and hello to a seamless user experience with our uptime monitoring solution.

Learn about Germain’s Operational Dashboard, a 360 degree view to quickly identify any downtime, or critical failures.

Performance Monitoring

Germain automatically measures key metrics to give you a complete view of your technology’s health. From deep dive technical analysis to identifying issues caused by hardware, misconfiguration, or data, we’ve got you covered. Stay ahead of performance issues and improve user experience with Germain’s advanced metrics monitoring.

Learn about our preconfigured KPIs

Top-down Visualization

Take control of your IT operations with powerful drilldown capabilities, you can deep dive into insights and take action quickly.

Early Detection & Resolution

Detect and resolve problems before they impact your website performance. Our powerful platform offers a range of features, including RPA Bot, Remote Transaction Execution, and Web Services. All this allows you to proactively identify issues.

Learn more about Germain features for selenium, or other Automation features, and scale it up.

Effective Insights and Alerts

Tired of alerts or SMS that are hard to understand, impossible to prioritize, or provide little insight? Are you getting useful recommendations or calls-to-action? Germain’s advance alerting mechanism is fully preconfigured and based on smart analysis. And with the CTA embedded in the alert, it’s much easier to resolve any issue. You can even customize alerts to fit your organization’s needs.

The Germain Advantage for Optimal UX

Scale along with your IT growth

Easily adapt to fast-changing IT operations with Germain’s scalable monitoring solution. Whether you’re starting small or rapidly expanding, our solution gives you the flexibility to grow at your own pace. Stay ahead of the curve with Germain’s scalable IT monitoring.

Learn More about Germain’s Wizards and Profiles.

100% searchable

With Germain, all your Metadata and Business Data are fully searchable. This is a must to help identify business impact at scale, dive into a critical problem, and fully understand your day-to-day operations.

Very customizable

How many times does your organization hit a roadblock with a tool and search for another tool? At Germain, we believe that all real-time monitoring, analytics and automation should be delivered by a single platform and that starts by having a platform that is very customizable, from what data it collects, where, how it analyzes, what automation it applies to it, how it visualizes it, alert on it, and report it, etc

Exceptional & unique support

Want unlimited support? With Germain, that’s just the beginning. We’re dedicated to meet the specific needs of your business, whether it’s improving adoption, conversion, retention, or something else. Additional support helps your team get the most out of our platform – all at no extra cost.

At fraction of the cost

There isn’t a better opportunity to reduce operating costs by consolidating and getting one of the best real-time monitoring, analytics and automation platform at a fraction of the cost. It is a fraction of the cost that only another non-financed organization could match and we don’t know any except ours. Do your org a favor..stop throwing unnecessary significant money at technologies to solve every problem.