Siebel Troubleshooting: Diagnosing User Disconnects using Germain UX for Siebel
If you’ve ever manned a Siebel HelpDesk, you’ve received the frantic calls from users whose data or workflow has been lost when the system disconnected them. Of course, you do what you can to help recover their work or confirm that a process was executed or, if not, where it terminated – users come first […]