Identification (in near real-time) of 1)reproduction scenario and 2)root-cause of a User Error
One of our customers saved 4 months of severe business impact (visible @ executive level) using germain CRT and Germain UX combined! (thanks to our client for providing us this feedback!). Oracle Support spent several weeks investigating that issue and as of today (1.5month later) has still not found the exact location of the crash… […]