Germain UX

Monitoring For Siebel CRM

Improve UX for Oracle Siebel CRM, 24×7
Transform your Oracle Siebel CRM experience with Germain! Our platform leverages automation and real-time analytics to provide continuous insights and resolution. Improve your business processes, user behavior, and Siebel CRM application and integration performance. 
Increase adoption, compliance, conversion, and retention – all in near real-time.
Monitoring For Siebel CRM

Supercharge your Oracle Siebel CRM User Experience with Germain

Real User Monitoring, Session Recording and Replay for Oracle Siebel CRM

Experience Germain’s Oracle Siebel CRM User Monitoring and Replay’s unparalleled power to capture every Oracle Siebel CRM User action — it’s as if you were watching over your user’s shoulder. Advanced User Monitoring and Replay allows you to watch any recorded session at any time, giving you the insights, you need to optimize user experience and drive business success. Flexible data retention options enable you to customize your recording duration to meet your specific needs. 
Real User Monitoring
Behavior Insights

Behavior Insights

Is your Oracle Siebel CRM application causing confusion and frustration for your users? Germain has you covered. Our advanced platform captures real-time frictions and other issues, flagging them on user session replays for easy identification and resolution. Plus, our Funnel and Flow graph helps you identify drop offs and inefficiencies at scale. Gain the insights you need to improve the user experience and drive success. 

Solve Real User Feedback in Real-time

Empower your Oracle Siebel CRM users to speak up and make a difference! With Germain’s user feedback popup, you can give your busy users an easy way to provide valuable insights and feedback in real-time, right when they experience a pain point. Enable this dynamic feature to gather valuable insights and continuously improve your Siebel CRM application and processes. Don’t let valuable user feedback go unheard, and better, act on their pain in real-time — try Germain’s user feedback popup today.
Solve Real User Feedback
Workflow Insights
Siebel Technology Insights
Smart Insights

Smart Insights

Germain’s advanced analytic system digests data in real-time and identifies trends that deviate from what is considered acceptable. With Germain’s Smart Insights, you have the insights you need to make data-driven decisions to keep your business running smoothly. 
Easy-To-Manage RPA Solutions
Automated Resolution

Automated Resolution

When it’s reasonable, possible, and safe to do so, Germain can handle resolution automatically. Plus, our automation capabilities can be used for proactive issue detection as well. To get started, simply identify the most critical aspects of your business and work from there. With Germain, you’ll have the tools you need to improve the UX of your organization as a whole. 

Effective Alerts

Aren’t you tired of alerts or other SMS that are either hard to understand or with little insights? Germain consist of an alerting mechanism that is preconfigured and based on smart analysis. It also makes it easier to address a reported issue with Call-to-Action embedded in the alert. And the alerting feature is very customizable so you can make it fit to your organization.
Effective Alerts

The Germain Advantage for Oracle Siebel CRM

Business Impact @ Scale

Business Impact @ Scale

Why waste time fixing issues that don’t matter? With Germain, identify the problems that cost your organization the most, at scale. Aggregate and operational dashboards give you the insights you need to pinpoint the root causes and take action. Don’t let insignificant problems consume time and resources — use Germain to identify and solve the issues that truly impact your business.
100% searchable

100% searchable

Metadata and Business Data are fully searchable. This is a must to help identify business impact at scale, dive into a critical problem, etc.
Very Customizable

Very customizable

How many times does your organization hit a roadblock with a tool and search for another tool? At Germain, we believe that all real-time monitoring, analytics and automation should be delivered by a single platform and that starts by having a platform that is very customizable, from what data it collects, where, how it analyzes, what automation it applies to it, how it visualizes it, alert on it, and report it, etc
Exceptional and Unique Support

Exceptional and Unique Support

Our support isn’t only unlimited, it is exceptional and focused on your business needs whether they are improving Adoption, Conversion or Retention or something else. And to get there, we also help your team do the magic with our platform, at no extra cost.
At fraction of the cost

At fraction of the cost

There isn’t a better opportunity to reduce operating costs by consolidating and getting one of the best real-time monitoring, analytics and automation platform at a fraction of the cost. It is a fraction of the cost that only another non-financed organization could match and we don’t know any except ours. VC, PE and other financial organizations need to make significant profit and for this, your organization will pay a significant fee when it could get similar benefit at the fraction of the cost. Do your org a favor..stop throwing unnecessary significant money at technologies thinking that will solve your problem.
Oracle Siebel CRM Implementation

Real User, Process and Technology Monitoring for your Oracle Siebel CRM implementation

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