When we surveyed the IT professionals about the state of their State of their APM efforts, we kept an eye for those who listed Customer Relationship Management (CRM) and/or e-commerce and order management as their top priorities (#1 or #2) for APM. Then we put together an infographic that colorfully display’s these APM priorities for CRM.
![Salesforce Cloud](https://germainux.com/wp-content/uploads/2024/05/sfdc.png)
How to Boost Salesforce Adoption
Are your employees fully on board with Salesforce, or are they just going through the motions?