Web Performance Metrics: Why INP Is Your Most Practical UX Performance KPI

January 30, 2026

Interaction to Next Paint (INP) is the Core Web Vital that measures real interface responsiveness. Learn why it is the most practical UX performance KPI.

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Checkout Friction Audit: The 10 Issues Behind 70%+ Cart Abandonment

January 19, 2026

Cart abandonment averages over 70%. This checkout friction audit explains the 10 usability issues responsible for most lost ecommerce revenue and how to fix them.

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Agentic AI UX Design: Proactive, Private, and Human-in-Control Principles for On-Device AI Agents

January 14, 2026

Agentic AI is redefining UX. The next generation of AI interfaces won’t succeed by being faster — they’ll succeed by being more intentional, transparent, and human-centered.

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User Experience session @ Martech 2018 West Coast conference – San Jose

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