Germain UX

Customer Journey Analytics session @ Customer Service Summit West – San Diego

Table of Contents

June 7-8 2018 – San Diego -Customer Service Summit West
germainAPM will be giving a 30 min talk – In this session we take a closer look at how you can track your customer journeys to identify friction points throughout the lifecycle and deep-dive into business and technology solutions throughout the customer experience.
Agenda session is online here:
Speaker details & pic here:
Germain UX will be at booth 12

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