Germain UX

3 Key Reasons Why You Should Choose Genesys As Your Contact Center Software

Contact Center Software

What is Genesys All About? In Q2 2022, Forrester named Genesys as a leading journey orchestration platform, with the highest possible criteria in scalability, strategy performance, and nine other categories. Image Source: Forrester But what is Genesys all about? Founded in 1990, Genesys  is a customer experience (CX) and call center technology that delivers proactive, […]

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