Germain UX

Top B2B eCommerce Strategies for 2025: Less Hassle, More Sales

B2B eCommerce is finally catching up. While B2C has spent the last decade perfecting oneClick checkouts and AI-powered recommendations, B2B has been stuck in the past—relying on email chains, phone orders, and clunky procurement systems. But that’s changing. Fast. With B2B eCommerce sales already more than double D2C sales (we’re talking $7.7 trillion vs. $3.8 […]

Why UX Friction is Killing Your Growth (…and How to Fix It)

Ever clicked around a website, got frustrated, and just left? Yeah, so have 88% of users. Once they have a bad experience, they don’t come back. (Google) Friction is the thing that ruins smooth experiences. It makes people abandon carts, close apps, and shake their heads at slow-loading pages. And the worst part? Most businesses […]