As the world has shifted towards remote work in the wake of Covid-19, the need for remote management and monitoring tools has increased. Managed service providers (MSPs) use RMMs to provide off-site, automated and streamlined support to their clients for their IT needs. Having an efficient RMM can reduce workload and give MSPs a competitive edge over adversaries. So let’s take a more detailed look at what an RMM software can do and then a look at the best RMM software tools for MSPs in 2022.
What is RMM Software?
Remote Monitoring and Management Software (RMM) is used by Managed Service Providers for off-site visibility to remotely monitor the performance of endpoints and networks, access devices, deploy patches and perform other IT management tasks. RMM software secures systems by monitoring several endpoints. It schedules routine maintenance tasks, automates backup, creates alerts and tickets when an issue arises and gathers data about the network, hardware or software of a client to improve the overall customer experience. Now that you understand how an RMM software works, let’s look at a list of the five best RMM software tools available to you in 2022.
The Best RMM Software for 2022
All of these RMM softwares are better than the other ones excluded from the list. That being said, if you’re looking for an RMM that is easy to use, constantly improving and focused on serving it’s clients in real time and helping them shoulder the burden of remote monitoring and management through a true partnership, then Germain UX is your safest and most cost-effective bet.