Cohort Analysis and Customer Behaviour Analytics Template
? Cohort Analysis and Customer Behaviour Analytics Template ? Are you doing a good job in analyzing behavioral patterns of your clients? Besides the user flow graph and user replay video which are the holy grail of client behavior insights, cohort analysis has become a SaaS analytics staple with various tools springing up (Google Analytics, […]
Revenue and Retention Rates Reporting Template for Executives
Revenue and Retention Rates Reporting Template for Executives ? Using an insightful set of performance indicators to steer your business is key. Yet Bernard Marr – one of the world’s most respected voices on business data and LinkedIn’s Top 5 Business Influencers – ranked monitoring performance as one of the 10 biggest challenges businesses face […]
The Three Pillars of an Agile Customer Experience
The Three Pillars of an Agile Customer Experience ? The recent (and ongoing) pandemic-related turmoil has forced us into at least one key behavior: agility. And that applies to business practices and technology as well. If we define agility as the ability to adapt and move forward, how does that apply to an organization’s CX […]
5 Myths About Observability for Salesforce Enterprises
5 Myths About Observability for Salesforce Enterprises ? Organizations use an average of 10 monitoring solutions yet only have full observability into 11% of their environments. It is time to move from visibility towards observability. So here are some key observability myths debunked: 1️⃣ Myth: Enterprise-wide observability is too hard to accomplish Fact: With a […]