Announcing Germain Customization Review Tool (CRT) – Solving your Siebel performance issues upfront in the release cycle!
We are excited to launch our new product, germain CRT™ . germain CRT is generically built, so germain CRT can be used to automate the review of any customizable business application e.g. SAP, Oracle EBS, etc. Yet germain CRT is currently only configured for Siebel. For Siebel, germain CRT takes the guesswork out of your […]
5 Essential APM Software Functions to Enhance User Experience and Business Process Monitoring
In a previous article, we analyzed how Application Performance Management can help understand User Experience and Business Process usage. Application performance management software (APM software) plays many different roles as the IT department develops and customizes software, but the most important may simply be ensuring that end users end up with software that makes the more […]
Infographic: APM for CRM
When we surveyed the IT professionals about the state of their State of their APM efforts, we kept an eye for those who listed Customer Relationship Management (CRM) and/or e-commerce and order management as their top priorities (#1 or #2) for APM. Then we put together an infographic that colorfully display’s these APM priorities for […]
Infographic: APM for CRM
When we surveyed the IT professionals about the state of their State of their APM efforts, we kept an eye for those who listed Customer Relationship Management (CRM) and/or e-commerce and order management as their top priorities (#1 or #2) for APM. Then we put together an infographic that colorfully display’s these APM priorities for […]
Watch Our Passion for Application Performance Management
At Germain Software we are all about passion. We are passionate about our customers, and we are passionate about APM technology and providing the best end-to-end Application Performance management solution available in the industry today. Oh, and we also don’t mind having fun while working hard! So please watch this video and experience our passion. […]
Architecture is Key to Selecting APM Technology
Application Performance Management (APM) software is an essential part of developing and maintaining business critical apps, but not every company uses APM tools in the same way. Some use it extensively throughout software development and quality control, while others bring out APM tools to help with production issues that operation managers just can’t seem to […]
Infographic: The State of APM
After surveying thousands of APM experts – the folks in the trenches – Germain Software crunched the data and discovered some interesting trends for the Application Performance Management industry. Not only did we find out who was most in touch with their APM technology, but we learned whether organizations were happy with their APM solutions, […]
5 Ways You Can Lower the TCO of your APM Tool
When you are building your case for the installation and use of application performance management (APM) tools, you need to identify specific ways to reduce costs and keep the project on budget. The total cost of ownership (TCO), both for APM tools and for most other IT investments, can be roughly divided into deployment and […]
How to Lower the Cost of APM Software Ownership
Most companies are aware how beneficial application performance monitoring can be, but it is still important to justify the expense of APM tools by calculating the expected ROI. A plan for implementation and realistic expectations are key factors in making a business decision, but reducing the total cost of ownership (TCO) also goes a long […]
End-to-End APM: Gaining application insight across departments
Delivering mission critical business applications is a complex job that requires several departments working together to provide all the necessary skills. Whether it’s a procurement and provisioning system, a critical web portal, or call center operations these services depend on teams of specialists who don’t always see the big picture but most still work together […]