Help Your Team Measure Customer Experience Data More Accurately
? 7 Steps To Unify Data and Create Connected Expected CX ? Don’t let poor data quality get in the way of delivering the best CX. Massive organizational silos for 56% of Businesses According to Salesforce, 56% of business leaders admit that the massive organizational silos they use negatively impact the quality of their customers’ […]
UX Will Affect Google Rankings Starting This Year
Your visibility will be determined by User Experience—are you prepared? New Google Ranking Algorithm Soon, Google will go live with a new ranking algorithm that will take UX into consideration. This means if users are having a subpar experience, your site won’t be ranked well. Fortunately, Google has communicated what will be used for its […]
Techniques to Easily Turn User Testing Into Actionable Insights
Leverage feedback in order to deliver impact for your digital product. In order to understand how real people use your product, you have to conduct user research and testing. At the end of the day, this process is about unpacking prior assumptions you’ve made in order to build your product and replacing them with data-driven […]
Growth KPI Dashboard Template for Executives
Every good leader wants growth for their company—but not everyone monitors it properly. In today’s day and age, your success is built upon how well you can leverage the data available to you. Even when it comes to executives, it’s essential to keep an eye on your company’s KPIs in order to promote growth. Whether […]