UX Writing
UX Writing: How to Do It Like Google With This Powerful Checklist ✅“Writing is easy. All you have to do is cross out the wrong words.” – Mark Twain Google follows the principle to focus on the user and let everything else follow. And focusing on the user starts with content. In turn, UX writing […]
UBER’s Microservice Architecture
UBER’s Microservice Architecture ? Microservice Architecture is a framework that consists of small, individually deployable services performing different operations. And a typical Microservice Architecture consists of the following components:1️⃣ Clients 2️⃣ Identity providers 3️⃣ API gateway 4️⃣ Messaging formats 5️⃣ Databases 6️⃣ Static content 7️⃣ Management 8️⃣ Service discoveryAmazon, Netflix, Twitter, Uber, and many other […]
8 UX Best Practices: to improve your design in 2022
Establishing your business’s online presence has become a fundamental need rather than a secondary step. In the wake of the 2019 pandemic, a large chunk of interaction, social and business, has escalated online. The user’s journey is as important as functionality to stand out in the crowded digital marketplace. Whether your business needs lean or […]
End User Experience Monitoring: Why You Need It
These days, a new venture’s success begins and ends on customer experience. Due to a large number of similar digital products out there, end users will stop using a product immediately if the user experience is not seamless. Similarly, a mobile application delivering a substandard user experience (UX) will fall behind the competition. A good […]
ROI Calculator
ROI Calculator and Business Case Toolkit ? Calculating the true value of an IT project can be difficult, primarily due to the challenge of quantifying notions through dollar values. For example, automating processes will undoubtedly increase efficiency, but what’s the dollar value of such output? Nevertheless, estimating a project’s value is critical in helping gain […]
Top B2B & B2C UX Design Examples
Top B2B & B2C UX Design Examples ? 33% of consumers will leave a brand they love after just one bad experience. And almost 80% of American consumers say that convenience and speed are among the most important factors to a good customer experience (according to PwC). So yes, good UX design can make or […]
The Complete UX Audit Checklist 2022
It’s essential to perform a UX Audit on your website from time to time. It helps improve the quality of your site by reviewing its strengths and weaknesses. Chief Information Officers often carry out this job. However you can perform the UX Audit yourself if the company is small. Either way, you’re going to need […]
7 Best Session Replay Tools
How well your website works, and your visitor’s experience can make or break your business if you run your business digitally. Subsequently, your lead generation and eventually your sales can be negatively affected by bad user experiences.Almost every website owner has asked himself, are visitors enjoying using their website, store and other web applications? Do they […]
Salesforce Performance Monitoring
Salesforce influences the productivity of entire organizations. That is why monitoring your Salesforce performance in a timely and professional manner is imperative. With Germain’s help, your Salesforce response times and behaviors can be proactively monitored in many ways. Many enterprises depend on the mission-critical capabilities of Salesforce. One minute of downtime in your Salesforce app […]
5 Best RMM Software Tools to Use in 2022
As the world has shifted towards remote work in the wake of Covid-19, the need for remote management and monitoring tools has increased. Managed service providers (MSPs) use RMMs to provide off-site, automated and streamlined support to their clients for their IT needs. Having an efficient RMM can reduce workload and give MSPs a competitive edge over […]